Privacy Policy

Protecting your Privacy and Security

Protecting your privacy and the security of your personal data has always been a top priority for IdLog. Your personal information is treated confidentially and is only collected, used, and shared as described in this Privacy Policy, including limited user-to-user sharing that is necessary to facilitate the recovery and return of lost items. By using this application, you accept the terms and conditions described in this Privacy Policy.

Information We Collect

To provide our lost-item recovery services, IdLog collects the following personal information when you create an account, report a lost item, or share information within the app:

• Identity & Contact Info: Your name, email address, and phone number.
• Verification Documents: ID card and ID document details, which are strictly used to verify ownership and facilitate the recovery of lost documents.
• Location Data: Real-time location and geolocation information is collected and used to provide mapping services, allow users to share location of lost & found items, and view where a lost item was found.

How Your Data is Used & Shared

• User-to-User Sharing (Peer-to-Peer): To facilitate the recovery and return of lost items, certain information—such as your name, email, phone number, and item location—is shared directly with the other user involved in that specific report. This internal sharing is strictly necessary for the app to function.
• No Third-Party Sharing or Selling: We are not in the business of selling personal information. We do not sell, rent, or share your personal data with outside third parties (such as advertisers, data brokers, or external marketing companies).
• Phone Number Usage: Phone numbers are exclusively used to send account verification codes, system alerts, and to facilitate peer-to-peer recovery communication by enabling secure contact between the item finder and the owner.
• Communications: Emails you receive from IdLog will primarily deal with the core mission, updates, and functions of the application.

Mobile Messaging Privacy Policy

IDLOG, INC. is committed to protecting your privacy. We do not share, sell, or rent your mobile phone numbers or SMS opt-in consent data with third parties, affiliates, or partners for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties under any circumstances.

Third-Party Maps

If you use the "Share Location" feature, you may be redirected via a link to an external third-party maps site. Once you leave our app, you are subject to that specific platform's privacy policy, which IdLog does not control and cannot be held liable for.

Member/User Accounts

You must provide accurate, current, and complete information during registration and keep your account information up-to-date. You may not register more than one account or transfer your account to someone else.

Data Erasure & Account Deletion

Account deletion within the app will permanently delete your account's personal data. Because we take measures to protect data from accidental or malicious loss and destruction, residual copies of your personal information may not be removed from our backup systems for a limited period of time.

Privacy Policy Revision

Moving forward, the Privacy Policy will be revised to correct and improve the accuracy of the policy. Revision to the privacy policy will be posted on this site. If we change the Privacy Policy in a material way, we will provide appropriate notice to you.

Data Security

The security of your data is important to us; as a result, we have taken certain physical, administrative, and technical steps designed to safeguard your Personal Data. However, please be aware that despite these measures, no e-commerce platform, website, application, or system is one hundred percent secure. You should take reasonable steps to protect your personal information against unauthorized access to your password, phone, and computer by, for example, signing off after using a shared computer; choosing a unique password for each account that no one else knows or can easily guess, and keeping your log-in and password private. Idlog will not call, text, or e-mail you asking for your password or credit card information and no legitimate entity will call, text, or e-mail you asking for your password or credit card information on our behalf. We are not responsible for any lost, stolen, or compromised passwords or for any activity on your account via unauthorized password activity. You are responsible for maintaining the confidentiality of your password and account, if any, and you are fully responsible for any and all activities that occur under your password or account.

It is recommended that lost credit cards & debit cards should not be stored in the lost & found function of the app, but out of desperation, lost credit cards & debit cards can easily be recovered in the same manner as ID Cards; still, it is prohibited and not advisable to store credit cards & debit cards in the lost & found function of the app. Call your credit card or debit card issuer immediately to report the loss or theft of your missing card. In cases of stolen credit cards and debit cards file a police report. Debit cards are extremely high risk as you may be liable for the full unauthorized charges. In addition, recovering a lost financial card does not eliminate the risk of unauthorized charges especially after being exposed to the public, for this reason, we will not be held liable for any charges. We will not be held liable for the storage, handling, and recovery of lost credit cards & debit cards.

Privacy Policy Terms and Conditions

By using this application, you accept the terms and conditions described in this Privacy Policy.


Sincerely, The staff of IdLog